Terms of service
Welcome to istado, an independent online home store specializing in high-quality carpets. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.
Eligibility: To use our website and place orders, you must be of legal age to enter into a binding contract. By using our website, you represent and warrant that you are of legal age and have the authority to agree to these Terms of Service.
Order Placement: When you place an order on istado, you are making an offer to purchase the carpet(s) you have selected at the prices displayed. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or payment issues. If we reject your order, we will notify you via email and issue a full refund if you have already made a payment.
Product Information: We strive to provide accurate and up-to-date information about our carpets, including descriptions, images, sizes, materials, and prices. However, we do not guarantee that all product information is error-free. Minor differences may exist between the product images and the actual carpet due to lighting, screen settings, or material variations. If you receive a carpet that differs significantly from its description, please contact us at istado2@outlook.com, and we will resolve the issue in accordance with our Return Policy.
Pricing: All prices displayed on our website are subject to change without notice. We reserve the right to adjust prices for any reason, including changes in supply, demand, or product costs. The price charged for your order will be the price displayed at the time you place your order, unless there is a typographical error or other mistake. In the event of a pricing error, we will notify you and offer to cancel your order and issue a full refund or adjust the price to the correct amount.
Intellectual Property: All content on our website, including text, images, logos, graphics, and carpet designs, is the intellectual property of istado and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any of our content without our prior written permission.
Website Use: You agree to use our website only for legitimate and lawful purposes. You may not use our website to engage in any illegal or unethical activity, including but not limited to fraud, hacking, spamming, or distributing harmful content. You may not attempt to gain unauthorized access to our website or its systems. We reserve the right to suspend or terminate your access to our website if you violate these terms.
Limitation of Liability: istado shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our carpets. This includes damages for lost profits, lost data, or any other damages resulting from delays, errors, or interruptions in our services. Our total liability to you shall not exceed the amount you paid for the carpet(s) in question.
Indemnification: You agree to indemnify and hold istado harmless from any claims, damages, or expenses arising from your use of our website, violation of these Terms of Service, or any other act or omission that results in harm to us or third parties.
Changes to Terms: We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our website after the changes are made constitutes your acceptance of the updated terms.
Termination: We may terminate these Terms of Service at any time, with or without notice. If we terminate your access to the website, you will no longer be able to place orders or use our services. Any outstanding orders will be processed in accordance with our Shipping and Return Policies.